Policies
Giving you the best experience
We love all of our clients at Sage Hair & Beauty, and we want to make sure everyone feels at home in our friendly space. That’s why we’ve set a few basic policies to make sure everyone who walks through our doors has an experience that leaves them wanting to return time and again. Take a quick read. If you have any questions, just get in touch.
Need to cancel?
We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 24 hours to go, we will have to charge a cancellation fee of 25% from the service total, which needs to be paid prior to booking your next appointment.
Late Arrivals?
We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away meaning your appointment will be changed to a 'late cancellation' *as per above*
If we keep the appointment for you, we may not be able to complete the full service you booked.
